FAQ

Frequently asked questions

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No. We check how we can work with the system you already use. We explain any limits before we start.

No. We help with daily tasks so your staff have more time for clients. Your team stays in charge.

Yes. Choose the help you need today. You can add more later.

Credits are used for tasks like answering calls, following up, and completing intake forms. Before you start, we explain how many credits each task uses.

We need your instructions, access to the systems involved, and a main contact on your team. We agree on the work and start date together.

For SIGN and MOVE, we agree on a start date with you. For TRANSFORM, the first agreed workflow goes live within 30 days after we receive access and you approve the plan.

For an agreed three-workflow project, we aim to finish within 90 days. If those workflows are not live by then, we keep building without charging extra for the build work.

A person reviews work done with medical records. Before we start, we explain where records are stored, who handles them, and how long we keep them. We also sign a Business Associate Agreement that sets out our duties when handling health information.

Your attorneys do. They stay in control of legal decisions and approve sensitive work.

A workflow is a set of steps to finish a task. For example, answering a new lead, collecting their details, and booking a meeting. We agree on the steps before we start.

We will tell you. You keep our findings even if you do not hire us. If we cannot find at least three problems and measure their impact, you pay nothing for the review.

Our full AI service is mainly for firms with 8 to 40 attorneys. For other services, we discuss your needs to see whether we are a good fit.

Our team is based in Pakistan. We work US hours to support your firm during your working day.

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